Responsible Gaming
Our Commitment to Safe Gaming
At exscite.org.nz, we believe online pokies should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We're committed to promoting responsible gaming practices and supporting the wellbeing of our players in Aotearoa New Zealand.
Age Verification
Online gambling in New Zealand is only available to players aged 18 years and over. By accessing LeoVegas Online Pokies through our website, you confirm that you are of legal age to gamble in your jurisdiction. We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in your own behaviour, it may be time to seek support:
- Gambling with money you can't afford to lose
- Chasing losses by gambling more to try to win money back
- Spending more time or money on gambling than intended
- Hiding your gambling activities from family or friends
- Neglecting work, study, or personal responsibilities due to gambling
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Borrowing money to gamble
- Lying about the extent of your gambling
- Using gambling to escape problems or negative emotions
- Failed attempts to cut back or control gambling
Self-Help Tools & Player Controls
LeoVegas Online Pokies offers several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Cap the maximum amount you can lose during a gaming session
- Reality Checks: Receive periodic pop-up reminders showing how long you've been playing and how much you've spent
- Time-Out/Cool-Off Period: Take a break from gambling for a set period (hours or days)
- Self-Exclusion: Temporarily or permanently close your account to prevent access to your account
We encourage you to use these tools proactively to maintain healthy gaming habits.
Support & Help Resources for New Zealand
If you're concerned about your gambling or experiencing problems, confidential help is available:
New Zealand-based Support
- Problem Gambling Foundation (NZ)
Helpline: 0800 664 262 (free, confidential)
Website: www.problemgambling.nz
Email: help@problemgambling.nz - Gambling Harm Reduction Programme (GHRP)
Operates across New Zealand with counselling services
Helpline: 0800 654 655 - Samaritans Aotearoa New Zealand
Available 24/7 for emotional support
Helpline: 1100 (free, confidential)
International Support Resources
- GamCare (UK) — www.gamcare.org.uk
- GamStop (UK Self-Exclusion) — www.gamstop.co.uk
- Gambling Help Online (Australia) — www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) — www.responsiblegambling.org
- National Council on Problem Gambling (USA) — www.ncpgambling.org
Take Action Today
If you or someone you know is struggling with gambling, please reach out for help. Seeking support is a sign of strength, not weakness. The organisations listed above offer free, confidential assistance and have helped many people in similar situations.
Remember: you are not alone, and help is available whenever you need it.
Last updated: 2026. For the most current information and resources, please visit the Problem Gambling Foundation (NZ) website.